Contact PurePDF

Get support or share feedback

Reach out whenever a tool misbehaves, a file will not process, or you have an idea that would make PurePDF.net better. We usually reply within 24-48 hours.

Direct email

[email protected]

Short questions or screenshots welcome.

Response time

24-48 hours

Urgent fix? Mention it in the form and we will bump the priority.

Send us a message

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No spam, no newsletter—just a direct line to the team.

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When to contact us

  • Something broke

    Share the tool, browser, and what you were trying to do so we can reproduce it quickly.

  • Need a new feature

    Tell us which PDF chore slows you down. We prioritize ideas that help the whole community.

  • Privacy or trust questions

    Ask how on-device processing works, or request a data handling clarification for your team.

No trackers, no marketing follow-ups - just support.